Technical Program Manager

Role Overview

• Develop and maintain project plans across multiple technical teams and to provide greater transparency to program status, assignments, dependencies, and outcomes for all program
• Partner with other SMEs to simplify the technically complex, and drive well-educated data-driven decisions across product, engineering, design, and data science representatives
• Partner in defining the outcomes, deliverables, milestones, and dependencies of the programs
• Drive alignment of cross-organization initiatives through outcome planning, dependency management, and impediment removal
• Identify and communicate project risks and partner with your cross functional team to mitigate conflicts and resolve issues
• Demonstrate excellent judgment, anticipate bottlenecks, lead escalations, make tradeoffs, and balance business needs versus technical constraints
• Support and facilitate roadmap planning and prioritization for each quarter and fiscal year
• Manage day-to-day project activities, meetings, and communication plans to ensure critical project milestones and objectives are met
• Organize, facilitate and execute user acceptance testing (UAT) sessions to ensure optimal success of product releases on time and with quality
• Partner with other TPMs, multiple stakeholders and technology leaders in determining the best technical implementation methods
• Demonstrate excellent judgment, anticipate bottlenecks, lead escalations, make tradeoffs, and balance business needs versus technical constraints
• Plan and ensure delivery by engaging with engineering leadership and teams to build and track clear delivery plans
• Update and communicate program progress across organizational boundaries and levels from individual contributors to senior executive

Requirements

• Bachelor’s degree in an Engineering discipline, Computer Science, Business or a related field
• 8+ years of experience as a Technical Program Manager, Technical Product Manager, or Product Manager
• Extensive experience working with business and technical on highly complex initiatives involving multiple software engineering teams, in a fast-paced environment, using Agile methodologies
• Good technical background and aptitude, detailed driven and have excellent problem-solving abilities
• Ability to communicate effectively with a broad audience
• Zeal for process and operational excellence
• Ability to leverage technical tools to scale programs and solutions
• Experience with Confluence, Asana, Jira, MURL, Lucidchart preferred

Benefits

• health and financial benefits
• time away
• everyday wellness