Provide direction on program delivery to support our customer’s organizational vision
Confirm business outcomes and align component project scope to achieve the target outcomes
Escalate issues or risks that have an impact on the program and its component projects
Provide impactful information and recommendations on scope, schedule, and budget
Be accountable for project managers and project delivery teams
Guide, monitor, and mentor project managers
Ensure the projects accomplish the required business objectives
Work with project teams and supporting resources to develop strategies, project plans and work breakdown structure
Pursue resolutions to all escalated issues or risks impacting the program
Oversight of program including project execution, communications, cost, schedule, tasks, milestones, and document control
Work with project managers to coordinate activities with the project team and relevant stakeholders
Work with project managers to build teams, identify, and manage stakeholders
Provide guidance and oversight to project managers, identifying task level activities and providing estimates of effort, alongside potential risks and dependencies
Develop an annual budget plan and business case supporting material
Provide regular status updates, track issues and risks, and manage scope both to our customer and internally to Long View stakeholders
Provide oversight of change-management and communication plans
Prepare communication materials for executive awareness and decision support

10+ years of experience in a Program and/or Project Manager position with a focus on large scale enterprise projects within IT/ITSM
ServiceNow client-facing engagement and project delivery experience
Exceptional communication skills, with the ability to communicate effectively with executive stakeholders and project teams
Knowledge of Project planning, risk and scope management
Ability to build relationships and foster trust with stakeholders, project teams and project leaders
Strong team-oriented mindset with the proven ability to lead on complex IT projects
Ability to produce effective documentation including schedule, budget, scope, and executive level status reports
PMP Certification

Great people and culture
Interesting work – Be part of exciting projects while accessing all the latest technologies
Flexible environment – A workplace that values the importance of flexibility for personal/professional growth, happiness and wellness
Fun is one of our core values

Senior Project Manager

Key skills