Generate and deliver customer invoices accurately and timely, ensuring proper coding and alignment with contract terms.
Monitor accounts receivable aging and perform proactive outreach to customers regarding outstanding balances.
Apply customer payments daily, ensuring accurate matching and resolving discrepancies.
Communicate with customers to resolve basic billing questions or route issues to appropriate internal teams.
Collaborate cross‑functionally with Sales and Legal to ensure billing accuracy and seamless customer experience.
Support monthly close activities by preparing AR schedules, reconciliations, and journal entries.
Prepare documentation to support audits, compliance reviews, and financial reporting.
Participate in ad hoc projects to enhance AR processes, automation, and operational efficiency.

Bachelor’s degree in Accounting, Finance, or related field, desired.
1–3 years of accounting or accounts receivable experience.
Basic understanding of Generally Accepted Accounting Principles (GAAP).
Proficiency in Microsoft Excel.
Experience with accounting/ERP systems. NetSuite and Salesforce strongly desired.
Strong attention to detail, organization, and analytical/problem‑solving skills.
Effective written and verbal communication skills, especially in customer‑facing contexts.
Eagerness to learn, collaborate, and contribute to a fast‑paced environment.
Desire to embody our core values of passionate curiosity, consistent improvement, empathy, sustainability, humility, and empowerment through transparency.

Health/Dental/Vision/life insurance: 100% covered for both the employee and their family
Flexible time off policy
13 paid holidays annually
401(k) with up to 4% company match
Stock Options & semi-annual bonuses
Remote work: $1,500 new hire allowance to set up home office
$500 annual home office allowance after first year
$150 monthly cell phone and internet reimbursement
$5,000 annual professional development allowance
$5,250 towards continuing education or student loan repayment
$1,200 annual budget for lifestyle, wellness, pet insurance and more
A one-time $10,000 benefit towards family planning
In person and virtual employee events throughout the year
And of course, company swag!

Accounts Receivable Associate

Key skills