About this role

Serve as the primary point of contact for a portfolio of client accounts across North America.
Build and maintain strong relationships with clients, ensuring high levels of satisfaction and engagement.
Understand client business objectives and align TNS solutions to support their goals.
Identify and pursue upsell and cross-sell opportunities within existing accounts to drive revenue growth.
Implement and build upon the strategic GTM plan.
Collaborate with product, marketing, and revenue growth teams to align solutions and value-added services.
Lead account planning and quarterly business reviews to ensure alignment, performance and strategic roadmap alignment.
Manage contract renewals, pricing discussions, and service expansions.

Proven success in account management or client success roles within the payment technology sector.
Strong consultative skills and ability to engage with stakeholders at all levels.
Demonstrated ability to grow revenue within existing accounts through strategic relationship management.
Excellent communication, negotiation, and problem-solving skills.
Ability to manage multiple accounts and priorities simultaneously.
Familiarity with SD-WAN and related technologies is a plus.
Bachelor’s Degree in business, finance, or a relevant discipline.

Account Executive – Payments Market Division, Digital/Strategic Growth

Key skills