Technical Consultant – Infrastructure, Government

Role Overview

• Deliver comprehensive training programs, consulting services, and implementation support for Autodesk products and other ARKANCE US solutions
• Provide ongoing technical support to customers, ensuring successful adoption and utilization of technology solutions
• Conduct customized technical demonstrations tailored to specific customer needs and requirements
• Mentor and guide customers through complex technical challenges and workflow optimization
• Partner with Sales team members to develop and present compelling product demonstrations that drive revenue growth
• Conduct competitive analysis comparing Autodesk products against competing solutions throughout the sales cycle
• Support trade show activities and industry events through technical presentations and product demonstrations
• Follow up with technical leads to provide additional information and answer complex technical questions
• Complete accurate weekly digital timesheet entries for project tracking and billing purposes
• Participate in continuous learning initiatives to maintain cutting-edge expertise with evolving technologies
• Contribute to internal process improvements and knowledge sharing initiatives

Requirements

• Maintain expert-level proficiency with the Autodesk family of products and other software solutions represented by ARKANCE US
• Possess comprehensive understanding of how these technologies are applied within AEC&O industry workflows
• Demonstrate strong knowledge of industry design and delivery processes, BIM collaboration technology, and emerging technology trends
• Maintain current understanding of Architecture, Engineering, and Construction environments and practices
• Develop and maintain fundamental understanding of business operations within AEC&O industries
• Understand how organizations deliver value to their customers through technology-enabled processes
• Stay current with industry trends and best practices that impact customer success
• Demonstrate exceptional written, verbal, and presentation communication skills
• Exhibit superior organizational and time management abilities with proven capacity to manage multiple concurrent projects
• Display proactive attitude and strong self-motivation in achieving objectives
• Show flexibility and willingness to take on additional duties as needed to support customer, Autodesk, and ARKANCE US requirements
• Continuously pursue self-improvement in teaching, mentoring, and consulting capabilities
• Maintain high personal and professional standards with strong attention to quality
• Thrive in collaborative team environments while contributing to overall success
• Demonstrate unwavering business ethics and commitment to maintaining ARKANCE US's respected industry reputation
• Show willingness and availability for regional and national travel as required

Benefits

• Open and consistent communication at all levels
• Fun atmosphere: Happy employees are productive employees
• Lead by example
• Respect for people and process
• One team: Whether we succeed, or we fail, we do so together
• Creativity and “outside the box” thinking is highly encouraged