Works with the business stakeholders to translate the go forward vision into requirements/user stories
Leverages knowledge of the product and business processes to help define acceptance criteria on user stories, performing additional research and analysis when needed to ensure user stories and acceptance criteria appropriately reflect business processes
Completes business acceptance testing based on defined acceptance criteria as needed
Develops requirements/user stories through gathering supporting data (current and future state process maps/flows, data, vendor requirements, etc.)
Represents business and customer needs with 3rd party vendors and development team to translate requirements and partner on solution alternatives
Supports team in planning activities, ongoing maintenance activities, testing, releases, and production validation
Accepts stories as ‘done’ based on pre-defined acceptance criteria, ensuring release quality
Champions and enhances the evolution of our administrative processes by positively influencing and supporting change management and/or departmental/enterprise initiatives
Serves as a resource to team members and applicable internal/external stakeholders on more complex assignments/projects
Proactively identifies and recommends process improvements that significantly reduce workloads and/or maintains/improves quality

3
5+ years business analysis or related experience in financial services that directly aligns with the specific responsibilities of the position
Forward thinking mindset with strong analytical acumen
Confident, comfortable communicator with collaborative style and strong written and verbal communication skills
4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's)
Demonstrates excellent organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail
The ability to coordinate and balance multiple projects in a time-sensitive environment, under pressure, and meeting deadlines
APS, Penfacts, RS/XNET and/or TRAC/SmartDesk knowledge (Nice-to-haves)
Web Access & Data Direct knowledge (Nice-to-haves)
Retirement Plan Services knowledge (Nice-to-haves)
Experience operating in an agile framework (Nice-to-haves)

Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
Leadership development and virtual training opportunities
PTO/parental leave
Competitive 401K and employee benefits
Free financial counseling, health coaching and employee assistance program
Tuition assistance program
Work arrangements that work for you
Effective productivity/technology tools and training

Business Analyst

Key skills