Own the end-to-end payments and checkout experience across app and web, optimizing for conversion, reliability, and trust.
Ensure we offer the right mix of payment methods to meet fan expectations and maximize successful transactions.
Define and drive the checkout optimization roadmap, identifying friction points and continuously improving performance through experimentation and iteration.
Select and manage key backend payments infrastructure partners, including orchestration tools, payment service providers (PSPs), and fraud vendors.
Partner with Risk and Operations to fight fraud effectively, designing systems that apply the right level of friction while protecting conversion and customer experience.
Develop a deep understanding of transaction performance, authorization rates, fraud trends, and failure modes to inform product decisions.
Collaborate cross-functionally with Engineering, Data, Finance, and Operations to ensure our ecommerce platform is scalable, resilient, and optimized for growth.
Own outcomes across the payments funnel, holding yourself accountable for performance and continuously raising the bar.

6–10 years of product management experience, with significant ownership of payments, checkout, or ecommerce platforms.
Experience managing payment service providers, orchestration layers, or fraud solutions in high-scale consumer environments.
Strong understanding of checkout conversion dynamics, authorization optimization, and fraud tradeoffs.
Proven ability to operate as a senior IC, driving strategy and execution across highly cross-functional domains.
Comfort working with technical systems and infrastructure-heavy product areas.
Strong analytical mindset with experience using experimentation and data to guide decisions.
Excellent stakeholder management skills, with the ability to balance customer experience, risk, and business performance.

Staff Product Manager, Payments

Key skills