Communicate with customers via phone, email and chat.
Provide knowledgeable answers to questions about product, pricing and availability.
Work with internal departments to meet customer's needs.
Data entry in various platforms.

At least 1
2 years' of relevant work experience but not required.
Good Phone etiquette and excellent verbal, written, and interpersonal skills.
Ability to multi-task, organize, and prioritize work.
Solid outgoing personality with superior interaction abilities as well as great work principles.
Effective listening as well as analytical abilities, in addition to the capability to summarise details and deal solutions.
Experience with personal computer and also have at least a typical functioning degree typing capability.
You should be professional and positive and additionally have a high level of self-motivation and also have the capacity to function individually in your task.
Excellent time management and administrative abilities with a keen focus to detail.

Customer Service

Key skills