Senior Systems Administrator – Hybrid
Portland, Oregon, United States of America
Full Time
4 weeks ago
Visa Sponsor
Key skills
Performance OptimizationLeadershipProject ManagementChange ManagementCommunicationCollaboration
About this role
Role Overview
- Provide expert operational and systems guidance for KP HealthConnect, including development, optimization, upgrades, and integration of new Epic modules.
- Serve as a multi-application Epic subject matter expert, advising leadership, clinicians, staff, and external partners.
- Lead complex system configuration, testing, troubleshooting, and performance optimization across production and non‑production environments.
- Oversee projects, resolve high‑impact system issues, and ensure timely delivery of sustainable solutions.
- Collaborate with cross‑functional teams to assess needs, design workflows, implement enhancements, and support change management.
- Develop and execute testing strategies, including QA scripts, data validation, defect analysis, and deployment planning.
- Create and maintain system documentation, training materials, and communication for users and champions.
- Mentor technical team members and support their build, implementation, and problem‑solving efforts.
- Engage in continuous learning, feedback, and relationship‑building to support team effectiveness and customer satisfaction.
- Act as liaison between KP HealthConnect teams and DMI, supporting code drops, technical discussions, and tool development to improve care quality and efficiency.
- Review and recommend implementation of Epic release notes and escalate risks or issues as needed.
Requirements
- Certification in EpicCare Ambulatory and at least on other Epic module
- Bachelor’s degree in healthcare, information systems, business, library science, information resource management or related field or equivalent education and experience
- 3+ years of system analyst build experience
- Participation in at least one major system implementation as a primary build analyst.
- Working knowledge of medical terminology and business computer applications
- Demonstrated project management capability.
- Ability to lead multidisciplinary teams through collaboration and influence.
- Strong communication and interpersonal skills
- Proficiency with Microsoft Office (PowerPoint, Excel, Word, MS Project)
Benefits
- 15% employer contribution to retirement programs, including pension.
- 90% employer-paid health plan
- Tuition Reimbursement
- Child Care Benefits
- Flexible Work Schedules
- Paid Parental Leave
- Self-Care Days + Paid Time Off