Collaborate with sales teams to understand upcoming project needs, prioritize and align platform capabilities with market demands, and drive value propositions that streamline deal conversion
Partner directly with active project teams through 1:1 pairing sessions to provide platform expertise and ensure optimal implementation
Track key metrics to quantify the platform's value, gather user feedback, and continuously improve the platform experience
Identify successful project-specific implementations that can be standardized into the core platform
Develop and maintain comprehensive ROI models demonstrating the business value of platform adoption across projects
Drive production reliability, lead issue triage and coordinate resolution with engineering teams and communicate with affected clients
Requirements
7+ years of experience in product management, with a proven track record of delivering successful technical products
User obsessed
willing to spend as much time as needed with your users to fully understand what is working well, what isn't, and to collect the best feedback (both qualitative and quantitative)
Passion for user-centric product development and solving real-world challenges through innovative solutions
Strong understanding of enterprise security, compliance, and deployment requirements
Experience working with engineering teams on complex technical products or APIs
Excellent written and verbal communication skills for engaging with both technical and non-technical stakeholders
Prior experience in Platform Product Management and impact measurement using quantitative (e.g., metrics, analytics) and qualitative data
Strategic thinker who can balance short-term needs with long-term platform vision
Data-driven approach to decision-making and prioritization
Benefits
Strategic Impact: Drive platform adoption that directly influences company profitability and project quality
Technical Excellence: Work with cutting-edge AI technologies and help shape the future of our technical capabilities
Cross-Functional Collaboration: Partner with diverse teams across the organization to drive platform success
Innovation-First Environment: Join a culture where creative problem-solving and continuous improvement are core to our DNA
Professional Growth: Accelerate your career in a high-growth environment where you'll have the autonomy to implement your vision and the support to succeed