Develop and maintain both manual and automated test processes and procedures to ensure software quality
Create detailed, comprehensive, and well-structured test plans and test cases
Collaborate with product management and engineering teams to understand new product features
Conduct manual testing of new and existing functionality
Diagnose issues, report defects, and develop regression tests to prevent issues from recurring
Report and document technical issues
Create logs to document test cases and defects
Report bugs and errors to development teams
Help troubleshoot issues
Work with customers to identify steps to reproduce issues
Collaborate with Tier 1 support to clarify bug reports

4+ years of software testing experience
Bachelor’s degree, preferably in technology, math, or science
Experience with automated testing tools such as Playwright
Experience in a Microsoft development environment (Visual Studio, ASP.NET Core, C#, JavaScript, etc.) is a strong plus
Familiarity with Quality Management Software and Processes
Experience working with REST APIs
Proficiency in testing web applications, databases, and interfaces
Clear written and verbal communication skills, including the ability to write test plans and test cases and effectively communicate bugs to developers and stakeholders
Creative problem-solving skills to translate technical requirements into test plans
Strong focus on deadlines and deliverables with the ability to quickly identify defects and bugs
Abstract thinking skills to avoid conformity and quickly find bugs

Competitive compensation that reflects employees’ skills and contributions.
Comprehensive health insurance plans.
Wellness programs that promote physical and mental well-being.
Traditional and Roth 401(k) savings options with company match.
Remote-first with flexible working hours.
Prioritized work-life balance, with 15 observed days off in addition to PTO.
Family-friendly policies including paid parental leave.
Paid life insurance, short-term, and long-term disability insurance.
Regular acknowledgement of achievements with recognition programs.
Counseling services and resources for personal and professional challenges.
Transparent communication about company goals, strategy, and performance.
Regular feedback sessions and performance reviews.
Anti-bias and anti-harassment training programs.
Trust and autonomy in decision-making within your role.
Work environment that encourages you to be your authentic self.
Flat management structure with approachable leaders who want to hear your feedback.

Quality Assurance Engineer

Key skills