Senior Project Manager – Global Services

Role Overview

• Lead the end-to-end planning, coordination, and execution of account-specific in Data Center projects within data center environments.
• Act as the primary customer-facing point of contact for assigned strategic accounts, building strong relationships and ensuring customer satisfaction throughout the project lifecycle.
• Provide senior-level oversight and direction to internal project teams, vendors, contractors, and engineering resources.
• Develop, manage, and maintain detailed project schedules, timelines, budgets, and milestones across multiple concurrent projects.
• Monitor project performance, identify risks and dependencies, and proactively implement mitigation strategies to ensure on-time and on-budget delivery.
• Oversee procurement, logistics, delivery, and installation of equipment, coordinating closely with supply chain, contractors, and engineering teams.
• Manage project financials, including forecasting, cost control, change orders, and customer billing for assigned accounts.
• Maintain accurate and comprehensive project documentation, including schedules, status reports, risk registers, and customer communications.
• Ensure compliance with safety standards, quality requirements, contractual obligations, and data center operational protocols.
• Lead regular customer and internal project status meetings, providing clear updates, addressing concerns, and driving issue resolution.
• Support post-installation activities, including commissioning, testing, performance validation, and coordination of preventative maintenance and ongoing support.
• Identify opportunities for process improvement, account growth, and standardization across customer programs.

Requirements

• Bachelor’s degree in Engineering, Project Management, or a related technical field (preferred).
• Demonstrated experience as a Senior Project Manager or Project Manager leading complex, customer-facing projects in data centers, HVAC, mechanical systems, or similar technical environments.
• Strong working knowledge of In Row Cooling / Heat Exchanger systems and data center infrastructure.
• Proven ability to manage multiple projects and customer accounts simultaneously under aggressive timelines.
• Proficiency with project management tools such as MS Project, Smartsheet, or equivalent platforms.
• Excellent leadership, communication, and stakeholder management skills.
• PMP or equivalent project management certification (preferred).

Tech Stack

• PMP

Benefits

• health coverage
• wellness resources
• retirement savings plan
• paid time off
• parental leave