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SaaS Implementation Specialist at MedTrainer | JobVerse
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SaaS Implementation Specialist
MedTrainer
Remote
Website
LinkedIn
SaaS Implementation Specialist
United States
Full Time
2 hours ago
$55,000 - $70,000 USD
No H1B
Apply Now
Key skills
Go
Leadership
Communication
About this role
Role Overview
Deliver engaging virtual software training sessions tailored to different user roles
Adapt your delivery style based on audience needs (clinical staff, administrators, leadership)
Build and maintain training resources and quick-reference guides
Own onboarding timelines from kickoff to go-live
Track milestones and proactively resolve blockers
Serve as the Client’s Primary Contact During Implementation
Build trust and confidence from day one
Conduct regular check-ins to ensure progress
Provide thorough transition documentation for Client Success handoff
Monitor early-stage platform usage
Identify and address adoption gaps
Share client feedback internally to improve processes and product experience
Requirements
1–5 years in teaching, corporate training, instructional design, or client-facing support
Experience managing multiple priorities or projects simultaneously
Experience delivering virtual training is a plus
Strong communication skills — clear, patient, and engaging
Ability to explain complex concepts to non-technical users
Highly organized with strong attention to detail
Comfortable adapting when plans change
Tech-savvy and quick to learn new software platforms
Bachelor’s degree in Education, Communications, Healthcare Administration, or a related field preferred.
Benefits
Health insurance
Flexible work arrangements
Professional development opportunities
Apply Now
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