Build and scale compliance program operations: design and implement repeatable workflows (intake, triage, escalation, documentation, follow-up), and continuously improve them as risks and business needs evolve.
Own program execution: create project plans, define milestones, drive cross-functional action items, and ensure initiatives land on time (policy rollouts, training launches, controls implementation, tooling improvements).
Support disclosures and investigations processes: help manage intake and tracking, coordinate with stakeholders, maintain documentation, and ensure timely resolution and remediation follow-through.
Drive compliance training and communications: help develop, launch, and measure training and awareness programs that are clear, practical, and aligned to risk.
Monitor and assess compliance risk: partner with internal stakeholders to identify gaps, conduct internal assessments, recommend corrective actions, and track remediation.
Support audit and regulatory readiness: assist with responses to inquiries, audits, and examinations; maintain evidence, reporting decks, and program artifacts.
Develop metrics and reporting: build dashboards and recurring reporting for leadership (and the Audit Committee as needed) on risk areas, program health, and key initiatives.
Stay current on evolving requirements: track relevant regulatory developments and best practices; translate them into actionable program updates.

5+ years of experience in compliance, risk, audit, investigations ops, or program management in a regulated and/or fast-scaling environment.
Demonstrated experience building and running programs (process design, stakeholder management, project plans, metrics, continuous improvement).
Demonstrated ability using AI to improve compliance processes, or demonstrated skill in technical innovation.
Strong execution: you can plan the work and work the plan, with good judgment about prioritization in ambiguity.
Excellent communication skills and the ability to write and speak in plain English (not “compliance speak”).
Comfort partnering across teams (Legal, Security, People, Finance, Eng/Operations) and navigating competing priorities.
Strong analytical and problem-solving skills; attention to detail without losing the big picture.
Ability to independently manage multiple work streams in a fast-paced environment.
Experience in technology (and ideally AI) is a plus.

Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend to fuel your professional growth
Daily meals in our offices, and meal delivery credits as eligible
Relocation support for eligible employees
Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

Compliance Program Manager

Key skills