Initiating and receiving client calls to address inquiries and provide assistance.
Scheduling appointments with clients who have requested information about our benefits.
Conducting Zoom video calls to present and explain benefits in a clear and engaging manner.
Deliver on-going support to union members by addressing their inquiries, assisting with benefit changes, and facilitating claims processing.
Cultivate long-term relationships with clients by periodically following up to review needs, update benefits, and address any changes in their circumstances.

Excellent customer service skills.
Proficiency in scheduling appointments and conducting virtual meetings.
Strong communication skills to explain benefits clearly.
Ability to cultivate and maintain long-term client relationships.
Self-motivated and able to work independently as well as collaboratively in a team.

Enjoy the freedom and convenience of a fully remote position, enabling you to work from anywhere.
This position offers a competitive compensation package, with an average first-year pay ranging from $58,000 to $86,400.
Participate in comprehensive weekly training sessions led by top industry leaders.
Experience the flexibility of a personalized schedule tailored to your needs.
Additionally, benefit from the added advantage of receiving weekly pay.
Take advantage of our health insurance reimbursement program, designed to prioritize your well-being.
This position provides exceptional opportunities for rapid career growth and advancement, driven solely by your performance.

Customer Benefits Specialist

Key skills