Benefits Specialist, Customer Rep

Role Overview

• Initiating and receiving client calls to address inquiries and provide assistance.
• Scheduling appointments with clients who have requested information about our benefits.
• Conducting Zoom video calls to present and explain benefits in a clear and engaging manner.
• Deliver on-going support to union members by addressing their inquiries, assisting with benefit changes, and facilitating claims processing to ensure a seamless experience.
• Cultivate long-term relationships with clients by periodically following up to review needs, update benefits, and address any changes in their circumstances, ensuring their continued satisfaction and trust.

Requirements

• Demonstrate the ability to take initiative and work autonomously while also contributing effectively to teams workshops and goals.
• Cultivate long-term relationships with clients by periodically following up to review needs, update benefits, and address any changes in their circumstances, ensuring their continued satisfaction and trust.
• Be able to excel both independently and as a key member of a collaborative team.
• Initiating and receiving client calls to address inquiries and provide assistance.
• Scheduling appointments with clients who have requested information about our benefits.
• Conducting Zoom video calls to present and explain benefits in a clear and engaging manner.
• Deliver on-going support to union members by addressing their inquiries, assisting with benefit changes, and facilitating claims processing.

Benefits

• Enjoy the freedom and convenience of a fully remote position, enabling you to work from anywhere.
• This position offers a competitive compensation package, with an average first-year pay ranging from $58,000 to $86,400.
• Participate in comprehensive weekly training sessions led by top industry leaders.
• You’ll gain valuable insights, practical techniques, and strategic approaches that will empower you to excel in your role and achieve your professional goals.
• Experience the flexibility of a personalized schedule tailored to your needs.
• Benefit from the added advantage of receiving weekly pay.
• Take advantage of our health insurance reimbursement program, designed to prioritize your well-being.
• This position provides exceptional opportunities for rapid career growth and advancement, driven solely by your performance.