Qualify inbound leads and run outbound prospecting to generate net-new opportunities.
Run discovery calls, product demos, and guide prospects through trials and evaluations.
Map key stakeholders and champion the product to secure initial deals.
Analyze usage patterns to identify cross-team or cross-function expansion opportunities.
Engage with current customers to understand unmet needs, blockers, and high-value use cases.
Proactively reach out to additional teams inside existing customer accounts to drive adoption.
Partner with Customer Success to ensure smooth handoff and identify upsell/expansion triggers.
Maintain high visibility into account health and expansion pipeline.
Surface product feedback, recurring objections, and adoption blockers to Product and Growth.
Collaborate with Marketing to refine messaging and improve conversion and expansion campaigns.
Maintain accurate forecasting and pipeline data in the CRM.

3+ years in a quota-carrying sales role
Experience selling to small business owners
Early startup experience; comfortable working and adapting in a fast-paced and flexible environment
Strong written and verbal communication, presentation, and product demonstration skills
NY based only

Inside Sales Representative

Key skills