Serve as the primary point of contact and engagement manager for assigned client implementations and consulting engagements.
Lead structured discovery sessions with client stakeholders to understand clinical trial structures, accounting policies, operational workflows, and reporting requirements.
Translate client requirements into clear implementation plans that align accounting needs with Condor platform capabilities.
Act as a trusted advisor to client finance and accounting teams, providing guidance on clinical trial accounting considerations and best practices.
Provide expert guidance on clinical trial accounting topics including accruals, investigator payments, CRO costs, pass-through expenses, milestone-based contracts, and multi-currency trials.
Ensure Condor configurations accurately reflect client accounting policies and support audit-ready financial reporting.
Address complex accounting questions and edge cases with confidence and credibility, ensuring client stakeholders are comfortable with the resulting outcomes.
Partner with client accounting teams to validate outputs and ensure alignment with internal controls and financial close processes.
Configure Condor software to meet client-specific accounting and operational requirements.
Validate configurations through testing and scenario walkthroughs to confirm all use cases are supported.
Collaborate closely with internal product, engineering, and customer success teams to resolve issues and enhance client outcomes.
Identify opportunities to improve implementation approaches, templates, and best practices based on real-world client experience.
Build long-term, trusted relationships with client stakeholders at all levels, from hands-on accountants to finance leadership.
Represent Condor as a credible authority in clinical trial accounting during client meetings and strategic discussions.
Contribute to internal knowledge sharing by documenting accounting use cases, client patterns, and implementation insights.
Requirements
Bachelor’s degree in Accounting, Finance, or a related field. CPA strongly preferred.
8 or more years of progressive accounting experience, with significant hands-on responsibility for clinical trial accounting.
Direct experience working in or closely with biopharma organizations, CROs, or similar life sciences environments.
Deep understanding of clinical trial cost structures, contract terms, and the operational realities of trial execution.
Experience supporting audits and working with external auditors on clinical trial-related accounting matters.
Proven experience in a consulting, advisory, or client-facing role supporting complex accounting or financial systems.
Exceptional ability to communicate complex accounting concepts clearly and confidently to diverse audiences.
Strong executive presence with the credibility to engage senior finance and accounting leaders as a peer.
Demonstrated ability to manage multiple client engagements while maintaining high quality and attention to detail.
Experience implementing or working with accounting, financial, or ERP systems, ideally in a biopharma context.
Strong analytical and problem-solving skills, with the ability to navigate ambiguity and complex client scenarios.
Comfort working cross-functionally with technical and product teams to deliver solutions.
Client-first mindset with a genuine interest in helping biopharma organizations improve financial clarity and control.
High standards for accuracy, professionalism, and accountability.
Self-directed, proactive, and comfortable operating in a fast-growing, high-expectation environment.
Tech Stack
ERP
Benefits
Competitive compensation and meaningful equity participation
Comprehensive employee benefits, including 100% company-paid health, dental, vision, and life insurance
401(k) plan with a 3% company match that vests immediately