Key skills
CRMCommunicationCritical Thinking
About this role
Role Overview
- Support the team with consistent and accurate workflow management.
- Update the Case Management System.
- Handle intake and enter details into the CRM.
- Pull dockets from court systems and attach documents to calendars.
- Communicate with potential clients to gather initial information regarding cases.
- Track time for billing purposes.
- Generate letters and professional correspondence.
- Research open‑access databases.
Requirements
- Strong written and verbal communication.
- Professional and courteous client interaction.
- Empathy.
- Critical thinking.
- Attention to detail.
- Long‑term consistency.
- Familiarity with legal terminology.
- Legal Background.
- Team‑oriented mindset.
- Comfort with databases and digital case management.
- Organizational skills.
Benefits
- Competitive salary.
- Paid Time Off.
- Annual bonuses.
- 100% remote/home-based position.
- Full-time, long-term career opportunities.
- Parental Leave.
- Professional development and training.
- Dedicated team support.
- Alignment with our clients' core values.