As the Engineer Lead, you will be a part of the front-line team for production support for our client’s operations team, incident response, and daily turnover activities.
You will play a pivotal role collaborating with cross-functional teams to restore service, communicate with clients, and drive issue resolution.
Incident Acknowledgement and resolution
Client Relationship and Communication
Collaboration & Escalation
Testing and debugging
Requirements
5+ years of overall experience
Systematics application background
Production Support
Cobol Programming
EZTrieve
Bonus if you have Operations background
Project Management
In Sync / File Aid
Endevor
Benefits
A modern, international work environment and a dedicated and motivated team.
A broad range of professional education and personal development possibilities – FIS is your final career step!
A competitive salary and comprehensive benefits package, including private medical and dental coverage, travel insurance, and participation in 401(k) and ESPP matching programs.
Growth opportunities from working on complex, high-impact challenges in financial services and technology, gaining hands-on experience through varied and demanding work that accelerates your technical growth and career development.