Collaborate with business partners in drafting and editing Branch and Central Network Communications and targeted communications through MainStreet and email.
Analyze, write and prepare complex information or instruction and documentation based on requested communication.
Draft and edit weekly Branch Network communications (BNC) and Central Network Communications (CNC) based on received submissions.
Host weekly BNC/CNC meetings to clarify and finalize weekly publications and upload final for distribution.
Partner with Corporate Communications to ensure required organization-wide requirements are followed.
Foster a high energy, high performing team culture.
Collaborate with business partners on communication content and timelines for specialty projects, emergency and ad-hoc requests.
Manage and employ the Poppulo communication platform for email-based communications.
Develop communication reporting and partner with management to analyze common communication topics for process improvement suggestions or escalation to business partners.
Partner with Legal to ensure state solicitation bans are communicated to appropriate team members.
Create/maintain communication distribution lists for on-going and one-off communications.
Prioritize and validate submitted communications.
Maintain Communication Request submission form and job aid.
Maintain and enhance OMF business knowledge and industry norms/standards to provide sound recommendations in the role.
Ensure communication information is organized throughout shared drive, communications request portal, Poppulo communications platform, communications Confluence calendar, etc.
Continue skill development with Poppulo, LinkedIn Learning and MyLearningLink courses.
Support additional duties as defined.
Requirements
High School Diploma/ GED
4+ years relevant work experience
Excellent grammar, editing and proofreading skills
Excellent interpersonal skills and ability to interact with all levels of management
Well-organized; effective time management and multi-tasking skills with strong prioritization skills
Ability to work independently and efficiently in a fast-paced, deadline driven environment
Quick learner with superior attention to detail; highly adaptable
Well-rounded organizational knowledge, including business unit functions and inter-business unit dependencies
Strong analytical and problem resolving skills
Proficient skills in Outlook, Excel, Word and PowerPoint
Familiarity with internal operational systems such as Field Reporting, CLASS, CQS, etc.
Preferred: Poppulo experience
Project Management experience
Confluence experience
Benefits
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days’ vacation per year, prorated based on start date)
Paid sick leave as determined by state or local ordinance (prorated based on start date)
11 Paid holidays (4 floating holidays, prorated based on start date)
Paid volunteer time (3 days per year, prorated based on start date)