Serve as a primary relationship leader for assigned client(s), building trust and alignment with executive stakeholders (CFO/COO and operational leaders).
Drive structured communication, ensuring the right internal leaders are engaged for client discussions and escalations per established protocol.
Own/lead the cadence of client governance (e.g., MORs), including calendar ownership, attendee coordination, and ensuring the right format for virtual vs. onsite sessions.
Conduct planned onsite client visits and provide internal visit reporting/summary of purpose and key takeaways to your leader.
Model and reinforce the Ensemble Difference values daily—especially under pressure—by keeping teams focused, collaborative, and accountable.
Requirements
Demonstrated experience leading client-facing operations and/or revenue cycle performance in a complex healthcare environment.
Executive presence with the ability to influence and align diverse stakeholder groups.
Comfort operating in a travel-intensive role (~50%) with multi-site/client support.
Prior leadership in roles interfacing directly with CFO/finance and revenue cycle leaders (given increasing CFO revenue cycle focus).
Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always.
Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.