Oversee and coordinate the end-to-end technical analysis and testing lifecycle for multiple, complex technology initiatives, including system technical documentation, functional requirements, traceability matrices, test strategy, test plans, test management, defect management and ongoing BAU support of system changes for SSB system platforms.
Manage and allocate Technical Analysts across internal teams and third-party vendors, ensuring optimal coverage and timely delivery.
Establish, enforce, and continuously improve technical analysis and testing standards and best practices, driving process improvements across the organization.
Report on test progress to all Stakeholders, risks, and quality metrics to Executive project leadership, supporting informed go/no-go decisions for SSB production releases.
Provide training and skill development for Technical Analysts to support growth, compliance, and improvement.

Bachelor’s degree in Information Technology, Business, or a related field.
7+ years of experience in software testing or quality assurance, with at least 3 years in a test management role, preferably in banking or financial services IT.
Nice to have – ITIL, CSTM, ISTQB.
Demonstrated experience managing testing for vendor-based solutions in regulated environments.
Strong technical knowledge of SDLC, testing methodologies, test management tools (e.g., ALM, Zephyr, qTest), and defect management processes.
Proficiency in risk assessment, problem-solving, and continuous process improvement.
Thorough understanding of regulatory compliance, security requirements, and data integrity standards relevant to the banking industry.

Technical Analysis and Testing Program Manager

Key skills