Define and maintain a roadmap for new Pharmacy Network Products like Smart Hop and other initiatives.
Manage the product lifecycle through ideation, testing, launch and growth.
Translate business needs into actionable technical requirements and user stories.
Champion continuous improvement and innovation through workshops and ideation sessions.
Work closely with engineering teams to ensure feasibility, scalability, and alignment with architectural standards.
Participate in sprint planning, standups, and retrospectives to promote on-time delivery.
Understand APIs, data models, and system integrations to guide development.
Build strong, trust-based relationships with stakeholders, including engineering, design, external partners, other business units, and executive leadership.
Regularly use immediate customer feedback loops, incorporating customer & user feedback into prioritization of current product feature expansion, and new product development.
Support customer discovery and usability testing to inform product decisions.
Assist in financial planning and tracking for the team, including budget adherence and ROI analysis.
Monitor project KPIs, risks, and resource allocation; report progress to leadership.
Create and maintain product documentation, including technical specs, release notes, and user guides.
Communicate progress, risks, and dependencies to cross-functional teams.
Develop and socialize product roadmaps, decision logs, and rationale for transparency and alignment.
Requirements
Degree or equivalent and typically requires 7+ years of relevant experience
7+ years of professional experience in progressively advancing product management roles
5+ years proven experience working with and influencing highly matrixed teams
Hands-on experience in health care industry and/or regulated environment is a plus
Demonstrated understanding of product technical product lifecycle management, agile methodologies, and digital transformation
Excellent communication, leadership, and stakeholder management skills.
4+ years' experience building business cases.
The following (or similar) certifications are optional but advantageous: Certified Product Manager (CPM); SAFe, etc.