Frame real problems and find the shortest path to proving or disproving them
Combine qualitative insight with quantitative data to guide priorities
Work closely with design, engineering and ops to ship, learn and repeat
Define success metrics that link to business outcomes
Keep improving how we do product at Zen through better tools, habits and feedback loops
You’ll be in the thick of it: shaping, testing, talking to users, untangling blockers and helping the team focus on what moves the needle.
Requirements
10+ years building and scaling digital products or systems with measurable impact in a marketplace business, and for extra credit, in EdTech or adjacent verticals or a hybrid physical and digital environment
Experience running discovery, experiments and delivery end-to-end across a portfolio of product lines
Setting strategic goals and driving delivery of products or experiences which achieve them
Comfort working with data (spreadsheets, dashboards, BI systems or SQL if needed)
Strong collaboration with engineers, designers, operations, sales and growth teams
Evidence of making complex problems and systems simple and usable
Tech Stack
SQL
Benefits
Work that directly improves children’s futures
Competitive salary and stock options
25 days holiday plus bank holidays
Health and life insurance
Cycle to Work and Electric Vehicle schemes
Coaching and development support
A culture that values clarity, pace and sustainability alongside human kindness and understanding