Senior Product Manager

Diebold Nixdorf is a global company that focuses on delivering personalized, secure consumer experiences in commerce. As a Product Manager for End2End Transaction Management, you will drive the strategic direction and market positioning of the managed service platform, collaborating across departments to ensure product success and compliance.

Responsibilities:

• Define and execute the product vision and roadmap for the managed services platform, aligning with corporate strategy and market trends
• Define and evolve outsourcing models, including SLAs, operational KPIs, and service governance frameworks to ensure consistent delivery Solutions as a fully managed solution
• Lead cross-functional alignment between Sales, Marketing, and Operations to deliver integrated solutions that meet client and regulatory requirements
• Collaborate with Operations and Service Delivery teams to ensure seamless onboarding, migration, and lifecycle management for outsourced financial services
• Drive business outcomes by identifying new revenue streams, optimizing the service offering, and ensuring strong value propositions for financial institutions
• Develop commercial models for managed services, including tiered offerings, usage-based pricing, and long-term client engagement strategies
• Support in structuring complex managed service contracts, including compliance, risk-sharing, and performance guarantees
• Own market intelligence and competitive analysis to anticipate industry shifts and guide strategic decisions
• Prioritize investments and product initiatives based on ROI, customer impact, and long-term growth potential
• Shape go-to-market strategies in collaboration with Sales and Marketing, including pricing, positioning, and launch plans
• Represent the product externally with key customers, partners, and industry forums to strengthen market presence and thought leadership
• Ensure global compliance across jurisdictions, including regional data protection laws, financial regulations, and audit-readiness for client and third-party assessments

Requirements:

• Proven experience in transaction processing systems, payment switching, and terminal driving platforms
• Strong business acumen with ability to translate market insights into profitable product strategies
• Experience with outsourcing or BPO models in financial services
• Familiarity with global regulatory frameworks and audit processes
• Experience in designing and delivering scalable managed services platforms
• Track record of international project leadership and stakeholder management across regions
• Excellent analytical and strategic thinking, combined with execution capability
• Strong communication and influencing skills at executive and operational levels
• Business-fluent in English
• Ability to travel both domestic and international, as needed