Establish and articulate vision and strategy for IRC location.
Engage with local leaders and communities to advance IRC’s mission and serve as a thought and operational leader; cultivate collaborative working relationships with state and local agencies and service providers, donors, advocacy partners and community organizations.
Ensure the development and implementation of effective and holistic strategies to improve outcomes for clients.
Lead local strategic planning process.
Coordinate with IRC headquarters and ensure office's strategic plan reflects the agency’s overall mission and goals.
Plan, organize, distribute, and coordinate the flow of work.
Hire, supervise, guide, and advise staff in accordance with IRC processes and values.
Promote compliance with the IRC Code of Conduct; take ownership for actions and be accountable for those of the team.
Maintain office management structure that bolsters coordination across departments.
Ensure effective onboarding, capacity building, professional development and performance management strategies, and compliance with applicable labor laws.
Ensure timely and consistent communication with HQ on operational issues, policies and reporting; support local implementation of IRC policies including procurement, IT, and security and safety protocols.
Coordinate annual budget development; regularly review the operating budget as well as monthly budget-to-actuals; maintain effective systems for tracking spending rates; address anomalies in revenue and expenses.
Be responsible for development and tracking of annual fundraising plan to ensure achievement of goals and adequate resourcing of restricted and unrestricted funds.
Lead local advocacy efforts and support national advocacy efforts; host Board, senior staff, and donor visits; engage in and support community and policy outreach efforts.
Define resource development strategy and develop a local fundraising plan based on analysis of office and program strengths, service gaps and local environment.
Coordinate development of a marketing strategy and plan contextualized for the local environment; ensure marketing materials are consistent and of high quality.
Maintain positive public image of IRC; engage with the local media outlets and develop working relationships; collaborate closely with IRC Communications Department on media efforts in accordance with IRC policies on external messaging.
Build positive relationships in relevant sectors and refugee communities.
Requirements
Undergraduate degree required, advanced degree in related field preferred.
Minimum 10 years of progressively responsible work experience with social services or humanitarian assistance programs; strong preference for previous experience with direct services delivery to clients in cross-cultural environments.
Demonstrated staff management, program development, monitoring, evaluation, and advocacy experience.
Authentic leadership: demonstrated ability to promote an organizational culture that reflects IRC’s core values of service, accountability, integrity, and equality.
Ability to lead in a way that recognizes that IRC’s work is best accomplished through the true collaboration of individuals from many cultures with a great variety of skills and perspectives.
Successful and significant fundraising and grant writing experience.
Financial management experience, including effective management of budgets.
Proven people management skills: demonstrated ability to deliver results and translate words into action.
Keen diplomatic and interpersonal skills; ability to enhance internal and external relationships, including with partners and donors.
Ability to work successfully and with utmost integrity and respect in cross-cultural environment and with limited English-speaking client population.
Ability to heighten the visibility of the office and programs, both within the IRC network and in the external environment.
Superior organizational skills: ability to set priorities and effectively manage time in a fast-paced team environment.
Proven digital literacy to include experience using MS Office.
Ability and willingness to travel up to 50%.
Benefits
10 sick days
10 US holidays
20-25 paid time off days depending on role and tenure
medical insurance starting at $163 per month
dental starting at $6.50 per month
vision starting at $5 per month
FSA for healthcare and commuter costs
a 403b retirement savings plans with immediately vested matching
disability & life insurance
an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles