Manager, Community Initiatives

Role Overview

• Reporting to the Director of Government Relations & Community Engagement, the Manager, Community Initiatives will lead the implementation of the City’s framework for citizen engagement.
• Oversight of the development of policies, strategies and programs that meet the diverse needs of Hamiltonians.
• Manage and develop responses to public, media, staff and elected officials’ inquiries, issues, concerns and complaints.
• Prepare, manage, monitor annual operating budgets; prepare variance and forecast reports.
• Develop, manage and oversee the implementation of the Citizen Engagement & Community Visioning framework.

Requirements

• Bachelor’s Degree in humanities, social sciences, health, public administration, business administration or a combination of relevant education and related work experience.
• Demonstrated experience in a role that has responsibility for the development and implementation of community-based policies, strategies and/or programs.
• Experience with municipal, provincial or federal granting programs would be considered an asset.
• Certification from the International Association for Public Participation (IAP2) would be considered an asset.
• Demonstrated expertise in leading public engagement on a variety of issues or activities.
• Demonstrated experience in facilitating conversations using a variety of tools and techniques.
• Experience in motivating, training and supervising staff in a service oriented, politically sensitive environment.
• Previous experience working with residents, community organizations, non-profit agencies, businesses, volunteers and other key stakeholders on community initiatives.
• Excellent research, planning and report writing skills.
• Excellent financial, administration, supervisory, project management and facilitation skills.
• Excellent communication skills with ability to communicate to all levels of staff, stakeholders and the general public.
• Ability to build and manage partnerships in complex, changing environments with stakeholders from various sectors.
• Strong interpersonal skills including an ability to establish and build effective relationships with staff, cross functional corporate teams, partner organizations and voluntary groups; ability to liaise effectively with the public and elected officials.
• Ability to plan, prioritize and manage workloads of personal work and various teams.
• Demonstrated supervisory, coaching, leadership and team-building skills along with demonstrated decision-making and problem-solving skills dealing with challenging situations.
• Extensive computer experience in a Windows environment utilizing MS Office software.
• Thorough knowledge of the Occupational Health and Safety Act and its regulations as it relates to the position.
• A valid Class “G” driver’s licence and proof thereof is required after hire.

Benefits

• Health insurance
• Paid time off
• Professional development opportunities