Lead end-to-end execution of large-scale infrastructure initiatives, working directly with Engineering teams, SRE, Product Managers, and Engineering Managers to ensure timely delivery against the roadmap
Translate business and engineering priorities into clear roadmaps, milestones, and measurable outcomes
Create and drive project schedules, working with engineering management on task assignments and managing schedule progress; from large phases through to detailed tasks, including understanding and managing dependencies within and across Product and Platform Groups
Establish and monitor key success metrics including delivery timelines, reliability improvements, cost savings, and team velocity
Proactively identify and communicate risks, dependencies, trade-offs, and opportunities that impact infrastructure strategy
Orchestrate Cross-Functional Execution
Collaborate with staff and management of multiple worldwide business units (including subject matter experts, product management, SRE teams, and platform engineering) to clearly identify, explain, and communicate their project involvement, project goals, expectations, and tasks
Proactively track the status of project activities and ensure that schedules and priorities are being met
Identify, track, and manage dependencies within and across teams; escalate critical blockers and drive resolution with urgency
Ensure critical issues are identified, tracked through resolution, and escalated if necessary
Triage inbound requests, issues, and help coordinate operational escalations
Ensure quality documentation, change management processes, and operational readiness for all infrastructure changes
Partner with Leadership and Technical Teams
Partner and facilitate directly with teams at all levels—from detailed technical discussions with engineers to strategic summations at the executive level
Demonstrate ability to quickly learn and communicate technical context, aligning it with business objectives to help drive project deliverables, resources, and timelines
Translate complex infrastructure concepts into clear business value propositions that drive decision-making
Proactively manage daily/weekly project communication and status reporting
Lead Scrum meetings and create and follow up on meeting minutes and action items
Maintain executive presence while building technical credibility with engineering teams through deep understanding of infrastructure challenges
Flexibly work across timezones to help coordinate and follow up on work
Requirements
7+ years of technical program/project management experience in large-scale infrastructure or cloud environments
Deep understanding of cloud infrastructure, SRE practices, and modern platform architectures
Proven track record leading complex, multi-team programs with measurable business impact
Proficient in Jira and familiar with Agile/Scrum methodologies and facilitation
Outstanding communication skills—articulate complex technical topics clearly to all audiences from engineers to executives
Excel at proactively driving results, managing obstacles, and making data-driven decisions in fast-paced environments
Must work effectively with cross-functional teams worldwide in collaborative, consensus-driven environments
Bachelor's degree in Computer Science, Engineering, Business, or equivalent experience
Background in cybersecurity or high-availability systems is a plus
Tech Stack
Cloud
Cyber Security
Benefits
Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections