Own the full lifecycle of items from arrival at the vault to exit:
Define and enforce predictable, measurable SLAs at every stage.
Continuously identify bottlenecks and failure modes and remove them systematically.
Build scalable systems that support global customers with speed and reliability.
Ensure shipping workflows are tightly integrated into vault SLAs and liquidity outcomes.
Actively experiment with AI agents, automation tools, and human-in-the-loop workflows to reduce manual work and variability.
Partner cross-functionally to ensure vaulted inventory is listed, activated, and monetized quickly.
Maintain high standards for asset handling, insurance, and operational reliability.

5–8+ years of Product Management experience in operationally complex environments.
Strong intuition for warehouse, logistics, or 3PL-style businesses, including metrics like throughput, SLAs, cost per unit, rework, and capacity utilization.
Deep interest in AI-first workflows, including experimenting with AI agents, automation tools, and human-in-the-loop systems.
Experience translating messy, real-world processes into clean, scalable internal tools.
Comfort working closely with warehouse/ops teams and engineering teams.
Highly data-driven; you define success clearly and hold yourself accountable to outcomes.
Able to operate at both the tactical level (process details, edge cases) and the strategic level (roadmap, prioritization, business impact).

Senior Product Manager – Vault

Key skills