Business Development Operations Manager

Role Overview

• Own the BD accounts tracker, pipeline tracker, and opportunity map.
• Build and maintain accurate pipeline dashboards and reporting.
• Standardize contract summaries and deal documentation frameworks.
• Partner with BD leadership and Finance to support pipeline forecasting inputs.
• Analyze pipeline performance trends (stage progression, conversion, velocity) and identify operational improvement opportunities.
• Prepare polished, executive-ready materials for weekly updates and leadership reviews.
• Translate pipeline movement into clear insights and risks.
• Partner closely with Finance to align on forecast assumptions and deal timing.
• Partner with Legal to project manage legal documentation/market entry requirements for deals.
• Support board-level growth reporting.
• Support annual and quarterly growth planning through pipeline analysis and scenario modeling.
• Contribute data-driven insights to market prioritization and capacity planning discussions.
• Provide structured analysis to inform leadership decisions around growth strategy.
• Own agenda creation and coordination for weekly BD meetings, BD–Finance reviews, and Deal Desk reviews.
• Track action items, decisions, and accountability.
• Continually improve meeting effectiveness and team velocity.
• Maintain and evolve the BD slide library and core pitch deck.
• Ensure version control, data accuracy, and messaging consistency.
• Support customization of materials for specific opportunities.

Requirements

• 4-6+ years of experience in program management, business operations, BD operations, management consulting, or a related field.
• Demonstrated experience operating in support of Business Development or Sales teams.
• Strong analytical and dashboarding skills; comfort with Excel/Google Sheets, CRM tools, and pipeline reporting.
• Demonstrated expertise in utilizing AI tools to complete business processes (dashboards, market research, etc.)
• Advanced presentation skills with an ability to craft executive-level slides and narratives.
• Ability to understand commercial context, deal structure, and client requirements well enough to build compelling materials and accurate reporting.
• Excellent cross-functional communication with ability to interact effectively with leadership, Finance, and operational teams.
• Strong organizational rigor, attention to detail, and ability to manage multiple priorities simultaneously.
• Structured thinker who values process, clarity, and repeatability.
• Self-starter capable of working autonomously while collaborating effectively with diverse stakeholders.
• Prior experience in healthcare, payer, provider, or value-based care environments preferred.

Benefits

• Competitive medical, dental, and vision insurance
• Healthcare and Dependent Care FSA; Company-funded HSA
• 401(k) with 4% match, vested 100% from day one
• Employer-paid short and long-term disability
• Life insurance at 1x annual salary
• 20 days PTO + 10 Company Holidays & 2 Floating Holidays
• Paid new parent leave
• Additional benefits to be detailed in offer