Provides project/program management support to the Directorate’s Engineering Branch to include conducting problem identification, requirements analysis/gathering for various initiatives.
Facilitate decision making meetings and analytic exchanges.
Research and document systems process workflows and data flows.
Leads or supports development, review of engineering management processes, documentation, and implementation.
Participates in team building research efforts and sharing of analytical techniques and research methodologies.
Facilitates and work with Integrated Product Teams (IPTs) and Working Groups to develop and maintain program and project plans and charters.
Develops artifacts required by the Joint Requirements Integration and Management System Directive (DHS MD 107-01), and other pertinent artifacts that enable the Directorate to respond to internal and external inquiries.
Manages schedule, program/portfolio reporting, track deadlines/milestones.
Manage the action item database to resolution and monitor risk management activities.
Support development, execution, and management of Service Level Agreements (SLAs), Memorandum of Agreement/Understanding (MOA/MOU), and Inter-Agency Agreements (IAAs).
Analyze developing capabilities and resolve issues in existing tools.

3 to 10 years of experience and a bachelor’s or master’s degree in business, management, engineering, finance, or information management preferred.
Experience in operations research systems analysis or related field preferred.
Familiarity with decision analysis methods to evaluate analytic tools, data, and processes to determine their feasibility usefulness and value, and present the results.
Previous work with CBP and/or USBP is a plus.
Project Management Professional (PMP) certification is a plus.
Proficiency in Microsoft Word, Excel, Outlook, PowerPoint, and SharePoint.
Ability to communicate clearly with a variety of stakeholders.
Ability to effectively solve problems.
Strong communication skills, both oral and written.
A true team player who maintains a positive attitude in a dynamic environment.
Experience with the MD-102, MD-107 Directives; DHS Acquisition Life Cycle Framework (ALF) and/or Systems Engineering Life Cycle (SELC) management processes.
Experience with the CBP Planning, Programming, Budgeting, and Accountability (PPBA) framework and processes is a plus.

Systems Analyst – CBP

Key skills