Key skills
SaaSCommunicationRemote WorkCustomer SuccessSales
About this role
Role Overview
- Support pre and post-sales activities for a market-leading incident management platform
- Collaborate closely with Sales and Customer Success teams
- Drive deals by uncovering customer pain points
- Assist in securing large enterprise deals with Fortune 500 customers
- Provide technical support during the Proof of Value process
- Ensure a seamless transition for new customers to Customer Success
Requirements
- 7+ years of customer-facing experience in enterprise SaaS sales or incident response
- Ability to learn and adapt quickly in a fast-paced environment
- Experience working with multiple cross-functional stakeholders
- Excellent communication and discovery skills
- College degree or equivalent experience required
Benefits
- Equity
- Unlimited PTO
- Remote work flexibility
- Competitive compensation
- Medical, dental, & vision insurance
- 401K