Business Analyst – DSD

Role Overview

• Collect, cleanse, and analyze DSD operational data (routes, delivery times, order accuracy, inventory) to support performance optimization.
• Identify trends, risks, and performance drivers affecting service levels, productivity, and profitability.
• Translate insights into clear, actionable recommendations that improve route efficiency and reduce cost-to-serve.
• Design, maintain, and enhance dashboards tracking key DSD KPIs, including on-time delivery, route productivity, and cost per stop.
• Deliver standardized and ad-hoc performance reporting for leadership and field teams using Power BI, Tableau, and Excel.
• Partner with DSD leadership to understand operational challenges and performance gaps.
• Recommend and support process improvements across delivery scheduling, route planning, and order fulfillment.
• Enable initiatives that enhance customer experience, reduce waste, and improve execution consistency.
• Support demand forecasting for DSD routes using historical data and trend analysis.
• Assist with capacity planning, labor modeling, and resource allocation decisions to support growth and efficiency.
• Collaborate with Sales, Supply Chain, Finance, and IT to align DSD strategies with broader business objectives.
• Act as a liaison between technical teams (IT, data engineers) and DSD stakeholders to translate business needs into analytics solutions.
• Support leadership in DSD transformation initiatives.
• Contribute analytics support for digital capabilities such as RFID, predictive analytics, and advanced reporting.
• Ensure accuracy, consistency, and integrity of DSD data across systems.
• Maintain compliance with company policies, regulatory requirements, and data governance standards.
• Prepare documentation and reporting required for audits and internal reviews, including RPC requirements.
• Assist in developing project timelines, milestones, and tracking progress across DSD initiatives.
• Provide data-driven updates on project performance, risks, and outcomes.

Requirements

• Bachelor’s degree in Business Analytics, Supply Chain, Information Systems, or related field
• 3–5 years of experience in analytics or operations (DSD or route-based delivery preferred)
• Proficiency in SQL, Excel, and BI tools (Power BI, Tableau)
• Familiarity with route optimization software and SAP systems is a plus (including S4)
• Strong analytical, problem-solving, and communication skills

Tech Stack

• SQL
• Tableau

Benefits

• Competitive compensation
• Health & financial benefits
• Paid time off
• Parental leave
• Family planning support
• Flexible work policy
• Associate resource groups
• Volunteering & community impact opportunities
• Holiday gatherings
• In-house taste tests