Provide long-term care management to frail, economically disadvantaged, culturally diverse older adults, disabled adults and caregivers in order to help them remain safely at home and to prevent premature institutionalization
Assess new clients and determine appropriateness for the MSSP program, certify the client as nursing home eligible, conduct assessments and reassessments for identification of client’s medical, physical, and psychological needs
Ensure client’s needs are met through written care plan approved by the program supervisor and discussed verbally with the client and/or his representative
Provide ongoing health education to non-clinical staff members
Present cases at and participates in weekly team case conference per guidelines
Discuss during case conference complex health care issues for teaching purposes
Contact client’s physician as needed to discuss health problems identified during assessments
Provide education to the client or family member regarding topics including self-care, hygiene, and nutrition
Collaborate with staff, clients, physicians, home health, community services, family members, hospital discharge planners, and other professionals involved in the care of the client to assure appropriate services, and safe living environment below the cost of a skilled nursing facility
Maintain monthly documentation of clients along with other clinical documentation of relevant contacts with clients, service providers, health professionals, or other community agencies in a timely manner
Maintain accurate purchase of service records by completing accurate and timely monthly service authorizations and verifications to contracted vendors and following contract guidelines for service expenditures
Develop and implement care plans for assigned caseload
Help to maintain census and provide excellent customer service in the community by participating in ongoing outreach activities
Participate regularly in Quality Assurance chart reviews, completing other audits as required, helping to train new employees, participating in training sessions, and responding positively to suggestions for improvement
Increase knowledge by keeping current on Medicare and Medi-Cal policies, Federal and State legislation affecting health and social services, maintaining updated community resource information, attending trainings as scheduled, actively participating in supervision, and striving to improve professionally
Other duties as assigned.
Requirements
Nursing degree required
Bachelor's degree in Nursing (BSN) preferred
Registered Nurse required; Current and active California RN license in good standing
3+ years experience with health assessments, level of care criteria, care planning, and case documentation
Experience working with older adults and conducting home visits highly desirable, as is experience with mental health and/or substance abuse issues
Ability to travel within program’s catchment area and visits to client homes is required
Knowledge of environmental concerns of older adults
Theoretical understanding of the developmental needs for this population and means for intervention
Ability to perform home assessments, telephone monitoring, and travel to client homes throughout Los Angeles County
Ability to work as a part of a team, while at the same time performing job independently
Strong organizational, verbal, and written communication skills
Ability to work well with others required
Demonstrates keen attention to detail and customer focus
Ability to prioritize multiple and competing tasks
Ability to work well in a fast-paced and dynamic environment
Available to work Monday-Friday, 8am to 5pm with extended work hours, as needed
Demonstrated customer focus and experience working in a case management setting, and a demonstrated knowledge of case management techniques is preferred
BILINGUAL
Must be bilingual in English/Spanish.
Benefits
Annual employee bonus program
Robust Wellness Program
Generous paid-time-off (PTO)
Eleven paid holidays per year, plus 1 floating holiday, plus 1 birthday holiday
Excellent 401(k) Retirement Saving Plan with employer match and contribution