Partner with our Spur Reply project leader and client teams to receive content direction and independently develop PowerPoint-based training modules using the client’s branded templates and design standards
Conduct SME interviews and working sessions to gather source material on subject business processes, ERP system touchpoints, key audience care-abouts and potential learner questions
Synthesize inputs into learner-ready training content and lead reviews with Spur Reply and client teams
Finalize training decks with a high degree of fit-and-finish and attention to detail
Deliver live virtual training sessions (approximately 2 hours each) across a multi-week, multi-session per week schedule
Facilitate sandbox demonstrations (developed by the client) of SAP and related systems, walking learners through click-by-click process flows in a clear and engaging manner
Manage all pre
and post-session logistics including attendance tracking, capturing and posting learner questions to appropriate platforms, and post-session communications to the attending learners
Maintain organized documentation of content, SME notes, and session materials within a shared Microsoft Teams / SharePoint environment

A Bachelor's degree in business administration, communications, economics, or equivalent degree
4 years of experience in training, learning & development, or instructional consulting, with at least 2 years of experience supporting large-scale ERP or enterprise system implementations (or relevant equivalent experience)
Demonstrated experience designing and facilitating virtual training sessions for enterprise audiences
Strong PowerPoint skills with keen attention to detail; able to build structured, on-brand training decks from SME notes and raw source material
Effective communicator and collaborator; comfortable leading client meetings, running SME discovery sessions, and working across a team
Self-directed with strong time management; able to own a workstream and drive it to completion with minimal oversight

Content Developer – Facilitator

Key skills