Event Sales Manager

Role Overview

• Ownership of qualifying prospective leads with the purpose of converting the highest value clients into confirmed sales.
• Primary sales efforts include taking leads, soliciting business, lead generation, generating proposals, and contract negotiations.
• Interfacing with clients and team members across the organization to ensure a seamless transition between Sales and Operations for the execution of successful client events.
• Daily use of TripleSeat, Level99’s Event and Group Sales management tool, to coordinate bookings and balance venue capacity to help the business reach its financial goals.
• Participate in weekly Event & Group Sales coordination meetings with the operations team, ensuring all guest requests and expectations are upheld and the team has the information required to successfully execute upcoming scheduled bookings.
• Identify and execute on opportunities for proactive sales outreach for the purpose of building long-term relationships and driving demand for Level99 Events beyond organic inbound demand.
• Support the execution of Events and Group Sales on the floor on an as needed basis.
• Partner with marketing & creative to support the crafting of guest-facing messaging and collateral to support end-to-end Events & Group Sales communications.
• Attend monthly networking events, plus the attendance and presentation at regional and national conferences.
• Partner with operations and culinary to be the eyes and ears to guest feedback, supporting the iteration of on-brand food and beverage offerings that facilitate events and encourage incremental sales and repeat business.
• Travel (as necessary) between venues to support overall team collaboration, leverage learnings and best practices, and drive the overall success of Level99 Events & Group Sales.
• Develop and execute sales strategies for both inbound and outbound event sales, ensuring alignment with overall business objectives.
• Collaborate closely with the Regional Director of Event Sales to identify and capitalize on market opportunities.
• Cultivate and maintain relationships with key clients and stakeholders, enhancing the company's reputation and business prospects.
• Oversee the coordination and management of all event sales activities, including client inquiries, proposals, contracts, and post-event follow-ups.
• Utilize CRM software to effectively track sales progress, forecast revenues, and analyze market trends.
• Conduct regular performance reviews and develop action plans to address any issues and drive continuous improvement in sales processes and results.
• Participate in regional and national industry events to network, promote the company, and stay abreast of the latest trends and best practices.
• Provide leadership and support to multiple locations, ensuring consistent and high-quality service delivery.
• Drive the strategic growth of the event sales department, identifying opportunities for expansion and new market penetration.
• Stay informed about industry trends and competitor offerings to maintain a competitive edge, plus attending local networking events.
• Maintain a positive, upbeat, pro-active attitude and inspire the same in co-workers.
• Other duties, as assigned

Requirements

• Bachelor’s Degree or above in sales, business, or a related field, or equivalent experience
• Proven experience as an Event Sales Manager or similar role with at least 4 years of experience in event planning and sales.
• Strong guest-facing communication skills
• Exceptional verbal, written, and interpersonal skills
• Requires strong computer skills and proficiency in Google Suite and/or Microsoft Office specifically Word, Excel, & PowerPoint
• Experience with planning and project management
• Flexibility to multi-task and handle conflicting deadlines.
• Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail
• Must have the ability to promote positive, fair, and ethical relations with all team members as an ambassador of the Level99 brand
• A reliable car, current driver's license and safe driving record are required
• Compassionate, empathetic, humble, respectful, and kind – very high emotional intelligence

Benefits

• Full-service bar and award-winning restaurant
• Scratch-cooking, local craft beers, handmade cocktails