Inside Sales Representative, Bilingual French/English

Role Overview

• Meets monthly, quarterly, and annual financial targets (KPI’s) by identifying new prospective customers and generating new accounts.
• Identifies underlying business problems and unique requirements for potential WEX clients through the use of open-ended questions to uncover needs, wants and challenges.
• Works in a phone queue (taking incoming calls from prospects) and makes outbound calls to follow up.
• Links WEX product features and benefits to the potential clients’ needs.
• Creates and conducts effective proposal presentations and responses that identify prospective customers’ business problems, the effects of the problems, and the WEX solutions to their problems.
• Maintains industry knowledge including knowledge of the competitive landscape.
• Actively seeks out additional training on new products and provides feedback to product development groups regarding customer challenges and potential modifications or new WEX products that could resolve those challenges.
• Demonstrates the ability to gather and submit detailed business information for underwriting and pricing.
• Maintains accurate records of all sales activities including sales calls, presentations, closed sales, and follow-up activities including the use of Sales Force to maintain accurate records to maximize portfolio potential.
• Negotiates non-standard payment terms with new applicants.
• Anticipates and seeks out potential customers’ objections and concerns.
• Responds to unexpected or challenging questions, price questions, and objections.
• Understands and leverages the relationship between benefits, value, and price to acquire new customers.
• Coordinates the implementation and delivery of WEX Fleet products to new customers.
• Maintains close contacts with customers and establishes a comprehensive customer experience that includes consultation and analysis.
• Maintains contact with all new customers in portfolio to ensure high levels of client satisfaction.
• Follow up on customer issues to ensure resolution through appropriate internal and external resources.
• Plans potential and customer contacts ensuring proper balance is maintained between existing customers and prospective customers.
• Builds a sufficient pipeline of new customers to maintain a portfolio.

Requirements

• Associates degree or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
• Excellent oral and written communication skills.
• Must pass a successful background check
• Strong sales skills and knowledge of Integrity Selling.
• Understanding of the fuel management business, preferred
• Proficient computer skills including Sales Force, Google, Word, and Excel
• Proven track record working with strict deadlines, quotas, and target metrics
• Strong sales skills and knowledge of the Integrity Selling AIDINC Sales model
• Adaptable, and able to shift with business needs as they change
• Strong negotiation skills

Benefits

• health, dental and vision insurances
• retirement savings plan
• paid time off
• health savings account
• flexible spending accounts
• life insurance
• disability insurance
• tuition reimbursement