Senior People Operations Specialist

Role Overview

• Own and manage the offboarding process, ensuring compliance with SOPs and business continuity
• Administer severance processes including release agreements and severance guidelines
• Manage job changes in alignment with documented SOPs
• Oversee leave of absence administration and ensure accurate tracking and compliance
• Support office exemption and EOI processes as needed
• Serve as a Workday subject matter expert and provide system support
• Create and manage new compensation elements in Workday (including weekly audits)
• Process one-time payments (spot bonuses, retention bonuses) and ensure correct configuration and approvals
• Support open enrollment testing and R&R testing
• Maintain data integrity and partner on headcount tracking
• Provide HR ticketing and HR@ inbox support
• Administer benefits and provide employee support
• Manage HSA/FSA reporting
• Partner with Payroll on timesheet corrections for hourly employees, including tracking repeat issues
• Deliver reporting support and assist with equity audits ahead of board meetings
• Support Pave administration and total rewards operations
• Audit HR policies and documentation to ensure compliance
• Create, update, and document SOPs and operational processes
• Maintain and ensure accurate employee documentation
• Identify operational risks and proactively implement improvements
• Partner closely with HRBPs, Total Rewards, Payroll, and Finance
• Take first-pass ownership of complex tickets and loop in stakeholders as needed
• Provide training on Workday processes and operational workflows
• Support strategic People initiatives as business needs evolve

Requirements

• 5+ years of progressive experience in People Operations or HR Operations
• Deep experience managing high-risk lifecycle processes (offboarding, severance, compliance)
• Strong Workday proficiency, including compensation and reporting modules
• Experience supporting benefits administration and leave management
• Comfort working with payroll processes and compensation audits
• Ability to manage confidential information with discretion and sound judgment
• Exceptional documentation and process creation skills
• Strong analytical skills with experience preparing board-level or executive reporting
• A proactive, ownership-driven mindset with the ability to operate independently
• Excellent cross-functional communication skills

Benefits

• Up to 100% employer-paid premiums for medical, dental, and vision coverage for employees and their dependents
• Comprehensive wellness benefits and healthcare concierge services
• A comprehensive suite of financial benefits, including a 401(k) plan
• Company-paid life and disability insurance
• Tax-advantaged spending accounts
• Paid Parental Leave policy after six months of employment
• Access to Kindbody fertility and family-building benefits
• Generous annual stipends for professional and personal development
• Flexible vacation policy, paid holidays, and other perks