Establishes and maintains a position of trusted adviser to all operations managers.
Partners with the HR Manager to establish and maintain a positive and visible HR presence in the branch among associates at all levels.
Identifies trends and regularly communicates branch level issues with the HR Manager
Collaborates with and provides daily advice to operations managers on employee discipline, performance management, retention, engagement, rewards, and recognition.
Maintains in depth technical knowledge of HR best practices, federal/state/local regulations and statutes, and company HR policies and procedures, ensuring they are fully considered before HR decisions are made.
Conducts confidential HR counseling, investigations and exit interviews
Gathers, analyzes, understands, and monitors operational data and useful HR metrics such as turnover rates, wage rates, staffing levels, diversity, and sales data to help forecast and plan for staffing needs.
Collaborates with regional HR staff to proactively source, recruit, screen, interview, offer, hire, and orient candidates/new hires.

Requires 4-year college degree or equivalent work experience
Requires minimum of 3-5 years of HR Recruiting or related HR Generalist experience
Requires the study and knowledge to earn SHRM certification will provide a foundation for successful performance in this role
Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as interact comfortably with associates
Requires leadership skills and ability to be part of a team with minimal day-to-day supervision
Requires working knowledge of HR technical subjects
Requires proficiency with HR and business software/systems and experience with preparing documents, spreadsheets and presentations
Requires national, regional, and area travel

Operations People & Culture Generalist

Key skills