Design and evolve AI-driven growth infrastructure across Crisp, Webflow, Customer.io, Notion, S3, and analytics platforms.
Architect conversational journeys that guide prospective students through exploration, qualification, and application.
Build automation workflows and feedback loops that continuously improve system performance and user experience.
Develop integrations between tools and data layers to reduce manual processes and increase reliability.
Design governance models that ensure AI knowledge is accurate, trustworthy, and compliant.
Partner with content, admissions, and leadership teams to align systems with real user needs.
Create reporting frameworks focused on intent signals, qualification quality, and decision-stage progression.
Help shape the long-term evolution of AI-driven growth at Flatiron School.

Experience in systems design, product operations, growth engineering, marketing technology, RevOps, or related technical environments
Comfortable building solutions with tools like Loveable, v0, Claude or Codex and Cursor
Strong understanding of automation platforms, APIs, and system architecture concepts (traditional engineering background or deep coding not required, but technical fluency is essential)
Experience working with AI-powered workflows, conversational systems, or automation-heavy environments
Ability to translate ambiguous business goals into scalable system logic
Comfort operating in fast-moving, evolving environments where experimentation is encouraged
Experience designing conversational AI or chatbot experiences (preferred)
Familiarity with retrieval-based knowledge systems, semantic search, or AI governance practices (preferred)
Background in education, SaaS, or complex decision-driven customer journeys (preferred)
Strong analytical mindset with a focus on continuous improvement and experimentation (preferred)

Marketing Technology Lead

Key skills