Own and execute a global UX foundations roadmap that improves usability, consistency, scalability, and customer satisfaction across core experiences including navigation, IA, authentication, discovery of new features, onboarding, notifications, settings, and system feedback
Partner day-to-day with the Design Systems team to evolve shared components and patterns, ensuring accessibility and usability at scale
Drive adoption of shared components and patterns across product teams so teams build on common foundations, accelerating development while maintaining consistency
Establish governance frameworks and standards that promote innovation while ensuring cohesion, scalability, quality, and velocity
Lead change management efforts to drive organizational adoption of shared UX standards, including influencing multiple product roadmaps to prioritize systemic UX improvements beyond direct feature ownership
Leverage quantitative and qualitative insights to drive continuous improvements to global user experiences. Defining and monitoring UX health metrics across critical journeys to identify friction and measure impact
Champion platform cohesion and trust, ensuring Calendly feels like one intentional product rather than a collection of loosely connected features

8+ years of product management experience
Experience owning system level improvements at a platform, infrastructure, or design system level
Track record of measurable improvements to user experience and customer satisfaction
Ability to use quantitative and qualitative data to inform decisions and iteration
Worked closely with designers and design leadership on UX-heavy systems
Experience with B2B or prosumer SaaS products
Comfort operating without direct revenue or growth KPIs
Strong judgment in ambiguous, multi-stakeholder environments
Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time.

Senior Product Manager, Core Experience

Key skills