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Roadside Assistance Specialist, Bilingual – Spanish, English at NQX | JobVerse
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Roadside Assistance Specialist, Bilingual – Spanish, English
NQX
Remote
Website
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Roadside Assistance Specialist, Bilingual – Spanish, English
Canada
Full Time
1 hour ago
$21 CAD
No H1B
Apply Now
Key skills
Remote Work
About this role
Role Overview
Respond with courtesy and empathy to those requesting roadside assistance
Negotiate with providers to secure fair and favorable service rates
Provide timely updates via phone and chat
Maintain precise records of actions and decisions for seamless service
Assess situations and offer best possible solutions under pressure
Handle stressful or emergency situations with composure
Manage multiple requests efficiently while maintaining excellent service
Explain solutions clearly and professionally to customers and providers
Requirements
Fluently bilingual in English and Spanish
Availability to work any schedule, 7 days a week
Must have a secure, quiet space with high-speed internet (25 MBPS minimum)
Comfortable navigating multiple systems and handling several tasks at once
High school diploma or equivalent
Benefits
Medical, dental, and life insurance
Enhanced RRSP participation
Preferential insurance pricing
Fully paid training and development
Remote work with provided equipment
Apply Now
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