Key skills
SwaggerOpenAPIGitSaaSJiraConfluenceFigmaCommunication
About this role
Role Overview
- Create and maintain user manuals, API guides, release notes, system documentation, and online help content
- Collaborate with global and Sri Lanka–based product teams to understand features and technical requirements
- Ensure documentation is clear, consistent, and aligned with product releases
- Support internal teams with training materials and knowledge‑base content
Requirements
- 5+ years’ experience as a Technical Writer in a software or SaaS environment
- Strong understanding of software development concepts and workflows
- Excellent written communication skills for technical and non‑technical audiences
- Experience working with cross‑functional and distributed teams
- Familiarity with Markdown, Confluence, Git, Swagger/OpenAPI
- Experience with Figma or Affinity, JIRA, SharePoint, and PDF editing tools