Senior Enterprise Project Manager

Role Overview

• Manage large implementation projects for enterprise customers having company-wide visibility/impact.
• Budget: Large (typically Implementation budget ranges from $500K to 5Million+).
• Complexity: High (multiple phases typically involving multiple client departments/processes and large number of key stakeholders).
• Duration: 6 months to 2+ years.
• Team Size: 3+ FTEs.
• Lead the planning and implementation of a broad, coordinated set of deliverables to meet the goals and priorities of the client.
• Problem Solving:
• Identify, develop, and initiate innovations and solutions where precedents and procedures may not exist.
• Work cross-functionally (typically with senior management) to offer alternate solutions and resolve more complex problems.
• Act as primary driver of communication (including broad-based/complex communications) between Agiloft and Client Project teams/stakeholders that include:
• Agiloft Project, Engineering, Sales, Support & Leadership teams (including Project Sponsor).
• Client Sponsor, Project Management team and key stakeholders.
• Manage the priorities and workload of the Agiloft Project team (includes Implementers, Business Analysts, Developers etc.) to ensure that Agiloft commitments are met.
• Lead timely resolution of key issues, decisions, escalations, and risks.
• Closely track and monitor finances to deliver project on or under budget; develop forecasted/monthly budgets for enterprise projects.
• Seek up front allocation of resources required for the project from resource managers in Implementations and other Agiloft teams.
• Help identify and fix deficiencies in processes and procedures that impede the smooth implementation of projects.
• Review, understand and ensure that the project team adheres to the client agreements.
• Leverage Agiloft-approved AI technologies to increase productivity and efficiency on individual projects, and to identify, recommend, and scale efficiency improvements across the Professional Services organization.
• Other duties as assigned

Requirements

• Minimum 10 years of increasingly responsible experience, with at least six (6) years of experience managing increasingly complex projects in a technical client-facing environment within a Professional Services team.
• Excellent written and verbal communication skills with a demonstrated ability to work with cross-functional teams.
• Ability to be empathetic yet firm with challenging customers, and to be persistent in reminding both customers and implementers of outstanding action items
• Ability to think strategically, solve problems effectively and tenaciously follow-through to ensure client success.
• Results-oriented with strong people and time management skills, highly organized, motivated, and driven to succeed.
• Good judgment and the capacity to independently evaluate situations and identify the optimum course of action.
• Initiative in seeking ways to contribute to the success of the company that go beyond a narrow definition of job responsibilities.
• Deals comfortably with senior management and can present and converse with people in positions of authority.
• Bachelors (4 year) college degree in engineering, science, business, or a related discipline.
• Certification as a Project Manager.

Benefits

• floating holidays
• quarterly, no-questions-asked wellness day