Product Quality Analyst, Intermediate

Role Overview

• Test real-world user journeys, not just happy paths
• Validate cross-feature consistency and system interactions
• Ask clarifying questions when requirements are ambiguous or incomplete
• Advocate for intuitive, reliable user experiences
• Focus validation effort on high-impact, high-risk areas
• Avoid unnecessary over-testing of low-risk changes
• Collaborate with automation engineers to identify test cases suitable for automation
• Work alongside outsourced regression partners to improve coverage without creating bottlenecks
• Contribute to evolving our quality processes and tooling
• Share insights from defects and near-misses to strengthen squad practices
• Participate in release readiness discussions
• Help refine how we measure and improve quality across the product

Requirements

• 2–4 years of experience in QA, product quality, or software testing
• Experience testing web-based SaaS applications
• Strong understanding of exploratory, functional, and regression testing
• Comfortable working in agile, cross-functional teams
• Ability to translate requirements into thoughtful test scenarios
• Strong written and verbal communication skills

Benefits

• Flexible, Hybrid-First Work: Work in a way that works for you.
• Culture of connection: Social events, virtual meetups, and 2 annual offsites to bring everyone together.
• Growth investment: We invest in you. With dedicated time and budget for growth, you’ll have the freedom to explore, upskill, and expand your impact.
• Recognition that matters: From Slack shoutouts to company-wide recognition we pause to celebrate progress.
• Equitable pay + transparency
• 15 Days vacation + 3 Flex Days
• Health, dental, and vision benefits for you & your family
• Mental health and wellness support