Manage a portfolio of complex technical support and depot-level repair programs at two service center locations.
Leadership responsibility for managing several direct reports and departments typically consisting of experienced professional technicians, or lower-level supervisors or associate managers.
Establishes operational plans with measurable contribution to function or business area results.
Communicates within and outside of organization to explain and influence changes to policies, practices, or approaches.
Ensure customer satisfaction, maintain customer communication, and provide overall management of the customer relationship.
Manage the cost, schedule, and technical performance requirements of programs through all phases from inception to completion.
Direct the work of employees assigned to the program from technical, manufacturing, and logistics areas.
Solve complex problems with significant business impact.

Bachelor’s Degree and minimum 9 years prior related experience.
Graduate Degree with a minimum of 7 years of prior related experience.
In lieu of a degree, minimum of 13 years of prior related experience.
Active Secret level, US government security clearance
Experience managing programs within a DOD or Aerospace environment
Experience with systems integration, software, optical, and electro-mechanical systems.
Solid technical background and strong financial management skills.
Experience leading teams and working with other teams, business units, and customers.
Advanced business knowledge, general management and leadership capability to lead business areas or functional teams.
Strong organizational and interpersonal skills.
Excellent oral, written, negotiation, and presentation skills.
Previous experience managing government contracts.
Previous EO/IR experience highly desired.
PMP or equivalent highly desired.

Manager, Technical Service Center

Key skills