Customer Service Representative, Bilingual Italian
France
Full Time
2 hours ago
No H1B
About this role
Role Overview
- Respond to customer inquiries (orders, products, stores)
- Handle complaints (delivery, quality, website, etc.)
- Advise customers on product selection, purchase, and use
- Provide personalized responses using available resources
Requirements
- Excellent command of French and Italian (minimum C1)
- Proven customer service experience (at least 2 years)
- Ideally in an e-commerce or retail environment
- Sensitivity to quality, customer satisfaction, and brand reputation issues
Benefits
- Health insurance
- Meal vouchers
- Profit-sharing