Supporting our customers through the full project lifecycle from sales to Customer Support handover
Assist with resource and project schedules as part of the presales process and develop the PID/PMP and define work packages as part of the project initiation
Planning and manage end-to-end delivery of projects across all Agilyx products
Managing customer expectations and communicating the status of issues and impacts with relevant client sponsors and process owners
Following the processes outlined in the Agilyx Implementation Methodology
Contributing to the development of processes and documentation to support the work of the Professional Services Team
Identifying and communicating business development opportunities with new and existing clients
Requirements
5+ years’ experience implementation management experience is preferable
Background in finance or technology-based projects is preferable
A minimum involvement of 2 full ERP life cycle projects is preferable
Solid understanding of business processes
PRINCE2 / PMP training preferred
Demonstrated leadership and people skills
Ability to work under pressure and to deadlines
Be customer focused, and take full accountability for delivery of outcomes
Excellent planning and organisational skills
A very high level of verbal and written communication skills
Be able to take ownership of tasks and develop confidence with clients and colleagues
Tech Stack
ERP
PMP
Benefits
Flexible working
Ownership of your role and the ability to drive impact for our team and our customers
Join a collaborative, inclusive, and energetic team that values your voice
Enjoy career growth opportunities and mentorship from experienced professionals