Field Service Technician – HVAC

Role Overview

• Data Center Service Technicians travel to customer sites to start up, commission and safely troubleshoot and repair Data Center equipment.
• This position requires the ability to work independently, and candidates should have strong diagnostic and troubleshooting skills.
• Requires some ability to manage the projects while onsite for start-up commissioning and coordination of other trades and services.
• Perform factory start-up, commissioning, warranty and billable service on Munters Data Center equipment and systems.
• Maintain and protect Munters equipment and property.
• Respond in a timely manner to all requests for service from customers or management.
• Provide customer training on Munters equipment.
• Provide technical feedback on equipment using detailed field service reports.
• Understand that Field Service’s major role is one of instant response to customers’ needs and focus as a part of a team always makes us available to our customer needs, urgent or otherwise.

Requirements

• 5+ years of experience and extensive knowledge in the Mechanical field specifically the HVAC field.
• Frequent travel required, up to 90%, across the USA by plane and car.
• Extensive knowledge in electrical troubleshooting, able to diagnose electrical issues with proficiency and record data.
• Knowledge of all safety procedures and requirements and has training in Arc flash, lock out tag out and other safety requirements.
• Understands and knows how to utilize all PPE associated with electrical safety.
• Extensive refrigeration knowledge.
• Understands how to pressure test, evacuate, and charge systems without assistance.
• Understands the refrigeration system concepts and can fully troubleshoot and diagnose refrigeration problems.
• Proficient in brazing and soldering.
• Holds a universal refrigeration card.
• Extensive knowledge in Controls, has experience with troubleshooting, programming, or downloading to controls systems.
• Understands PLC's and how to work with all types of platforms.
• Knows how to access information from PLC's and be able to adjust.
• Able to connect to a PLC with a computer to communicate and make changes.
• (Optional) State Licensed Master HVAC mechanic. This requires years of experience, training and testing along with experience working under other experienced professionals to achieve.
• Strong written and verbal communications skills
• Self-Motivated, with the ability to work independently.
• Ability to communicate well with other site personnel as well as Sales PM, Service Manager and Technical Support personnel.

Tech Stack

• Flash

Benefits

• Competitive Salary
• Comprehensive health, dental, and vision insurance plans
• Flexible work schedule
• Generous vacation and paid time off
• 401K retirement savings plan with employer matching
• Professional development opportunities, including tuition reimbursement, and conference attendance
• Company-sponsored social events and team-building activities
• State-of-the-art equipment and tools to support your work